Frequently Asked Questions
Everything you need to know about our handcrafted sleep systems and bespoke services.
What makes a Savoir bed different from standard luxury mattresses?
Each Savoir bed is handcrafted to order using traditional techniques and natural materials like horsehair, wool, and cotton. Unlike mass-produced mattresses, our beds are tailored to your specific comfort preferences and anatomical needs, ensuring a unique sleep experience.
Do you offer international shipping and white-glove delivery?
Yes, we ship globally. Our white-glove delivery service includes professional assembly in your room of choice, removal of all packaging, and, upon request, disposal of your old mattress.
Can I customize the dimensions and aesthetics of my bed?
Absolutely. As a bespoke manufacturer, we can create beds in any size or shape. You can also provide your own upholstery fabric or choose from our curated selection of premium leathers and textiles to match your interior design.
What is the lead time for a handcrafted Savoir bed?
Because every piece is made by hand in our London or Wales workshops, lead times typically range from 8 to 12 weeks. This allows our master craftspeople the necessary time to ensure every detail meets our rigorous quality standards.
What kind of warranty or guarantee do you provide?
We offer a 25-year guarantee on our bed bases and frames against structural failure. We believe in the longevity of our products and provide a refurbishment service to ensure your bed remains in peak condition for decades.
Do you offer financing options for large purchases?
Yes, we partner with premium financial service providers to offer flexible payment plans. You can choose to spread the cost of your investment over several months, subject to credit approval.